Support
How can we help?
Get the most out of eyeHear. Learn the basics, browse answers to common questions, fix issues, or message eyeHear.
New to eyeHear?
Getting started guide
Set up eyeHear and start captioning your first conversation in just a few minutes.
Read the guideQuestions
Frequently asked questions
Cost, privacy, supported devices, languages, and how eyeHear handles your data.
Browse the FAQSomething not working?
Troubleshooting
Fix the most common issues: missing captions, permissions, accuracy, and more.
Find a fixStill stuck?
Contact us
Send our team a message and we'll get back to you, usually within 24–48 hours.
Message support
Don’t have the app yet? eyeHear is a free download on the App Store. Your captions stay private on your device. Read our privacy policy.